Portal Login Canceled

An event triggered when the player closes or leaves the game portal login process before completing it.

Event Data

eventName · string

Event name: portal.login.canceled.

eventId · string

Event ID. Use this ID to deduplicate re-delivered events.

timestamp · number

Event timestamp in Epoch time, represented in milliseconds. Example: 1754307361396.

sessionId · string

The session ID of the player’s current session. Example: 345397c6-d963-4aa4-a0ba-2aaca6c3ee05.

requestId · string

ID assigned by Appcharge to each request sent to the publisher. Helps the publisher identify and debug failed requests.

result · string

Event result. Supported values: success, failed.

reason · string

Reason for the event result. Example: invalid_credentials.

attributes · map<any,any>

A key-value map used to label events for tracking personas or tests. Example: { "persona":"non_payer", "blackFridayTest":"Base_group" }

customer · object

Information about the player.

Show properties

id · string

Player ID.

name · string

Deprecated. Reserved for the player’s name in future versions.

email · string

Deprecated. Player email address.

utm · object

UTM data.

Show properties

utmSource · string

Source of the traffic. This is where the player came from before reaching the store. Example: Google.

utmMedium · string

Marketing channel used to bring in the traffic. Example: email.

utmCampaign · string

Identifies the marketing campaign associated with the traffic. Example: black_friday.

utmTerm · string

Paid search keyword or term that generated the traffic. Example: buy+coins.

utmContent · string

A label that identifies which version of content a player clicked to reach the web store. Useful for A/B testing and analyzing performance of different ad or link variations within the same campaign. Example: summer_sale_ad1

login · object

Information about the login.

Show properties

method · string

Player login method. Example: Facebook.

trigger · string

Action the player made that triggered the login. For example, in the Game Portal, if a player clicked the login button, or the Store page while signed out.

source · string

The interface through which the player accessed the login page. Supported values:

• browser app: Mobile or desktop browser.
• webview: An in-app webview.
• homescreen bookmark: A saved home screen shortcut or bookmark.

device · object

Information about the player’s device.

Show properties

platform · string

Device platform. Example: iOS.

deviceModel · string

Device model. Example: iPhone 16 Pro.

osType · string

Operating system type. Example: Android.

osVersion · string

Operating system version. Example: 18.

browserType · string

Browser type. Example: Google Chrome.

browserVersion · string

Browser version. Example: 138.

geolocation · object

Information about the player’s geolocation.

Show properties

countryCode2 · enum

Two-letter country code in ISO-3166 alpha-2 format. Example: US

region · string

Deprecated. Region or state.

ipAddress · string

Deprecated. IP address in IPv4 format. Example: 80.178.249.122.

zipCode · string

Deprecated. Zip code.

Event Payload

{
  "eventName": "portal.login.canceled",
  "eventId": "3f5bffbc-369e-4599-8c4d-abfe0ae0ef96",
  "timestamp": 1754307361396,
  "sessionId": "345397c6-d963-4aa4-a0ba-2aaca6c3ee05",
  "requestId": "23539478-c744-566a-c78c-c4cc7763ff62",
  "result": "success",
  "reason": "invalid_credentials",
  "attributes": {
    "persona": "non_payer",
    "blackFridayTest": "Base_group"
  },
  "customer": {
    "id": "671e81bb-55ef-428b-97ba-f67783971e0d",
    "name": null,
    "email": null
  },
  "utm": {
    "utmSource": "google",
    "utmMedium": "cpc",
    "utmCampaign": "spring_sale",
    "utmTerm": "buy+coins",
    "utmContent": "ad1"
  },
  "login": {
    "method": "Facebook",
    "trigger": "Player clicked on the login button while signed out.",
    "source": "webview"
  },
  "device": {
    "platform": "iOS",
    "deviceModel": "iPhone 16 Pro",
    "osType": "Apple",
    "osVersion": "18",
    "browserType": "Google Chrome",
    "browserVersion": "138"
  },
  "geolocation": {
    "countryCode2": "US",
    "region": null,
    "ipAddress": null,
    "zipCode": null
  }
}